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Shipping Policies
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White's Motorcycles Inc.  Customer Service

  • Email:  Info@whitesmotorcycles.com
  • Phone:  (888) 524-2700 (Customer Information), M-F, 9 AM - 5 PM EST
  • Order Toll Free: 
  • (888) 524-2700
     
    Shipping and Handling
  • Shipping Charges:   Shipping charges are based on order value unless oversized.    Complete shipping policies can be found here.
  • Shipment by Fed Ex:  White's Motorcycles Inc. standard shipping time is 2-3 business days via Federal Express (tires and oversized items ship Federal Express Ground). Shipping requires a street address (no PO Box’s). Shipping available to US, APO and Canadian addresses only.
  • Delivery time:  Allow 2-14 working days for delivery of non-backordered items. Delivery during the Christmas season may require additional shipping days.
  • Shipping Origin:  Lakewood, NJ; USA
  • Consolidated Shipments: Entire order will be shipped together, if possible.
  • Handling Fee:  All orders include a $2.00 handling fee.
  • Tracking Number:  On the day your order ships, you will receive e-mail notification of the shipment along with Federal Express tracking information.
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    Returns and Exchanges
  • Find complete return and exchange policies and procedures here.
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    Sales Taxes
  • Sales tax will be collected for all orders shipped to a NJ Address.
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    Payment Methods
  • Orders accepted via secure online order form or may be phoned into customer service .
  • Visa, MasterCard, Discover and PayPal accepted online.
  • Credit card purchases are verified for your protection.
  • Prices shown in US dollars.
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    Security Information
  • Secure Server Software:  White's Motorcycles Inc. utilizes a secure server software (SSL) is the premier software available for secure commerce transactions.
  • Encryption:  White's Motorcycles Inc.  SSL encrypts all confidential ordering information, including credit card number, name, and address. All ordering information remains private on the Internet using SSL.
  • Security Certificate Information:   Click on your browser’s "Security" button for security certificate information.
  • Fair Credit Billing Act:   Your bank cannot hold you liable for more than $50.00 of fraudulent charges on your credit card. Check with your bank for more details.
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    Privacy
  • Find complete privacy & security policies here.
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    Backordered Items
  • Backorders:  If an item is backordered, White's Motorcycles Inc. will notify you via e-mail.
  • Shipments scheduled more than 30 days after the order date:  White's Motorcycles Inc. will notify you via e-mail and give you a cancellation option.
  • Filling Backorders:   Backorders will be filled before new orders when the backordered items become available.
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    Order Status
  • Online order status:   To see the order status of any order, click on the Your Account button at the top of this page. Then log into your account and click on the View Order History button.
  • Questions?  E-mail to Info@whitesmotorcycles.com
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    Additional Policies
  • Individual product descriptions are claims of the manufacturer and/or distributor and in no way reflect the opinions of White's Motorcycles. Inc..
  • Product fit charts are for general reference only.
  • Prices subject to change without notice.
  • Mistakenly posted prices on the On-Line Store do not obligate  White's Motorcycles Inc. to those incorrect prices.
  • When placing an order through White's Motorcycles Inc. On-Line Store, customers agree to the policies stated within this agreement.
  • White's Motorcycles Inc. reserves the right to refuse service to anyone.
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    Liability Limitations
  • Except as may be expressly set forth in the product invoice, White's Motorcycles Inc. makes no representations or warranties as to any of the products distributed by us, expressed or implied, including without limitation any warranties of merchantability or fitness for a particular purpose.
  • Motorcycles can be dangerous. White's Motorcycle Inc. has no control over the usage of any part. White's Motorcycle Inc. expects their customers to exercise good judgment as to the proper selection, installation, use and maintenance of any part.
  • White's Motorcycle Inc. assumes no responsibility for damage or injury of any kind because of the misuse or improper application of any part in any way by any person.
  • The manufacturer shall be solely responsible for any damage to person or property arising from design and manufacture and testing of its products and we accept no liability for such damages.
  • White's Motorcycle Inc. shall not be liable for any indirect or consequential damages whatsoever.
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    We will never forget 09-11-02

    United We Stand

    September 11, 2001

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    Copyright © 1999 -2002 White's Motorcycles Inc.
    Last modified: March 20, 2009